Privacy Policy

Last Updated: September 8, 2026

At FitYouu, operated in association with Lyotex Biopharma, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, protect, and disclose information when you visit or use the FitYouu website, contact us, book a consultation, use our weight-management services, or interact with our online forms and other services.

By using FitYouu, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Depending on how you interact with FitYouu, we may collect different types of information.

A. Personal Information

We may collect information such as:

Full name
Email address
Phone number
WhatsApp number
Address
Location information where required for service delivery
Date of birth or age where relevant
Other information you voluntarily provide through our forms

Our website currently provides inquiry and consultation forms through which users may submit their name, phone number, email address, and information about their requirements.

B. Health and Medical Information

Because FitYouu provides medically guided weight-management services, we may collect health-related information when you voluntarily provide it or when it is required for a consultation or treatment assessment.

This may include:

Current weight
Height
Weight-management goals
Medical history
Existing health conditions
Current medications
Allergies
Previous treatments
Relevant lifestyle information
Information provided during medical consultations
Information required to assess treatment suitability
Information relating to treatment progress or follow-ups

Health information will be handled with appropriate care and used only for legitimate purposes connected with providing or supporting our services.

C. Technical and Usage Information

When you visit our website, certain technical information may automatically be collected, including:

IP address
Browser type
Device type
Operating system
Pages visited
Time spent on pages
Referring website
Date and time of access
General website interaction data

This information may be used to improve website functionality, security, performance, and user experience.

2. Information Collected Through Our Forms

FitYouu may provide forms for:

Free consultations
Treatment eligibility
General inquiries
Contact requests
Product-related inquiries
Support requests
Newsletter or promotional communications

The information submitted through these forms may be used to respond to your request, assess your requirements, schedule a consultation, or provide relevant services.

You should only provide information that is accurate and that you are comfortable sharing for the stated purpose.

3. Weight Loss Calculator

FitYouu may provide an online weight-loss calculator or assessment tool that asks for information such as your current weight and height.

The calculator is intended for general informational purposes and should not be considered a medical diagnosis, prescription, or guarantee of future weight loss.

Any result generated by the calculator may be an estimate and should not replace professional medical advice.

4. How We Use Your Information

We may use your information to:

Respond to your inquiries.
Schedule and manage consultations.
Connect you with appropriate healthcare professionals.
Assess your eligibility for relevant services.
Provide weight-management services.
Support treatment-related communications.
Monitor and manage your ongoing service experience.
Process orders, payments, and service requests where applicable.
Provide customer support.
Communicate with you about appointments or follow-ups.
Send service-related notifications.
Send newsletters, offers, updates, or promotional communications where permitted.
Improve our website, services, and user experience.
Maintain website security.
Detect and prevent fraud, misuse, or unauthorized activity.
Comply with applicable legal and regulatory requirements.

5. Medical Information and Professional Care

FitYouu may facilitate access to medical consultations and medically guided weight-management services.

Information you provide regarding your health may be shared with appropriate healthcare professionals where necessary to assess your suitability for treatment, provide consultation, monitor your progress, or support your care.

The medical decisions regarding diagnosis, treatment, medication, dosage, or eligibility are made by qualified healthcare professionals in accordance with applicable professional standards and laws.

FitYouu does not encourage users to provide unnecessary medical information through public communication channels.

6. How We Share Your Information

We may share your information only when reasonably necessary for legitimate business, healthcare, operational, or legal purposes.

Information may be shared with:

Healthcare Professionals

Where necessary, relevant information may be provided to doctors or other qualified healthcare professionals involved in your consultation or care.

Service Providers

We may use trusted third-party providers for services such as:

Website hosting
Payment processing
Communication
Email delivery
SMS or WhatsApp communication
Appointment scheduling
Customer support
Analytics
Website security
Delivery and logistics where applicable

These service providers may only access information necessary to perform their services.

Legal and Regulatory Authorities

We may disclose information where required by applicable law, regulation, legal process, court order, or governmental request.

Business Transactions

If FitYouu or Lyotex Biopharma undergoes a merger, acquisition, restructuring, sale, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law.

7. Payment Information

If you make a payment through FitYouu, your payment may be processed through a third-party payment service provider.

Depending on the payment method, we may not directly store your complete debit card, credit card, banking, or other sensitive payment credentials.

Payment providers may collect and process payment information according to their own privacy policies and security practices.

8. Cookies and Tracking Technologies

FitYouu may use cookies, pixels, analytics tools, and similar technologies to improve website functionality and understand how visitors use our website.

Cookies may help us:

Remember preferences.
Improve website performance.
Understand website traffic.
Measure marketing campaigns.
Improve user experience.
Maintain security.
Provide relevant communications or advertising where applicable.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

9. Email and Marketing Communications

If you subscribe to our newsletter or provide your contact details for marketing purposes, we may send you:

Health and wellness information
Program updates
Service announcements
Offers
Promotions
Educational content
News and updates from FitYouu

You may unsubscribe from promotional emails at any time by using the unsubscribe option included in the communication or by contacting us.

Service-related communications, such as appointment confirmations, account notifications, or important service information, may still be sent where necessary.

10. WhatsApp, Phone, and Other Communications

FitYouu may communicate with users through phone calls, WhatsApp, email, SMS, or other communication channels based on the contact information provided by the user.

These communications may relate to:

Consultation requests
Appointments
Treatment-related support
Customer service
Orders
Follow-ups
Service updates

Communication through third-party platforms such as WhatsApp may also be subject to the privacy policies and terms of those platforms.

11. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against:

Unauthorized access
Loss
Misuse
Alteration
Disclosure
Destruction

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

12. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

Providing services
Maintaining records
Managing consultations
Fulfilling legal or regulatory obligations
Resolving disputes
Enforcing agreements
Maintaining business and financial records

The retention period may vary depending on the type of information and the purpose for which it was collected.

Medical and healthcare-related records may be retained for periods required by applicable laws and professional requirements.

13. Your Privacy Rights

Depending on applicable law, you may have rights relating to your personal information, including the right to:

Request access to personal information we hold about you.
Request correction of inaccurate information.
Request deletion of information where legally permissible.
Withdraw consent where processing is based on consent.
Object to certain processing activities.
Opt out of promotional communications.
Request information regarding how your data is processed.

Some requests may be subject to legal, regulatory, medical-record, or other legitimate limitations.

To exercise applicable rights, please contact us using the details provided below.

14. Children’s Privacy

FitYouu’s services are not intended for children unless specifically permitted and supervised in accordance with applicable law.

We do not knowingly collect personal information from children without appropriate parental or legal guardian involvement where required.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.

15. Third-Party Websites

Our website may contain links to third-party websites, applications, payment providers, social media platforms, or other external services.

We are not responsible for the privacy practices, content, security, or policies of third-party websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

16. Social Media and External Platforms

FitYouu may use social media platforms, messaging services, analytics providers, and other external platforms to communicate with users or promote our services.

Interactions with these platforms may be governed by the privacy policies of the respective third-party providers.

17. International Data Transfers

Some service providers used by FitYouu may process or store information on servers located outside your state or country.

Where personal information is transferred internationally, we will take reasonable steps to ensure that such transfers are handled in accordance with applicable privacy and data-protection requirements.

18. Accuracy of Information

You are responsible for providing accurate and complete information when using our services.

If your personal or health information changes, you should provide updated information where necessary, particularly where the information may affect a medical consultation or treatment decision.

Providing incomplete or inaccurate health information may affect the ability of healthcare professionals to assess your situation appropriately.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

Changes in our services
Changes in technology
Changes in applicable laws
Changes in our business practices
Changes in privacy requirements

Any updated version will be published on this page with a revised Last Updated date.

We encourage you to review this Privacy Policy periodically.

20. Contact Us

If you have questions about this Privacy Policy, your personal information, or how your information is handled, please contact us.

FitYouu / Lyotex Biopharma

Email: info@fityouu.com
Sales Email: sales@fityouu.com
Phone: +91-9213653402

Address:
SHOP NO. 21, BHOOMI RAJ WOODS,
SECTOR 20, KHARGHAR,
NAVI MUMBAI, INDIA.

These contact details are currently displayed on the FitYouu website.

21. Consent

By using the FitYouu website, submitting your information, requesting a consultation, or using our services, you acknowledge that you have read and understood this Privacy Policy.

Where applicable, we will obtain consent before collecting or processing information for purposes that require your consent under applicable law.

Your privacy and trust are important to us. FitYouu is committed to handling your information responsibly and securely.